Terms of Service

Last updated: December 2024

1. Agreement to Terms

Welcome to CombineWork. These Terms of Service ("Terms") govern your access to and use of the CombineWork platform, including our website, mobile applications, and any related services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of these terms, then you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.

We reserve the right to modify these Terms at any time. If we make changes, we will notify you by updating the date at the top of these Terms and by maintaining a current version of the Terms at combinework.com/terms.

2. Description of Services

CombineWork provides various online services and platforms designed to connect users and facilitate business interactions. Our services may include:

  • Platform Access: Access to our website, mobile applications, and related services
  • User Accounts: Creation and management of user profiles and accounts
  • Communication Tools: Messaging, notifications, and communication features
  • Content Management: Upload, store, and manage various types of content
  • Analytics & Reporting: Usage statistics and platform insights
  • Support Services: Customer support and technical assistance

3. Account Registration and Security

To access certain features of our Service, you must create an account. When you register, you agree to:

  • Provide accurate, current, and complete information during registration and keep it updated
  • Maintain the security of your account credentials and accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account or any other breach of security
  • Ensure that your account information is truthful and that you have the legal capacity to enter into these Terms
  • Not create multiple accounts for the purpose of abusing our platform or circumventing our policies
  • Not share your account credentials with others or allow others to access your account

We reserve the right to suspend or terminate accounts that violate these requirements or engage in fraudulent activities.

4. User Conduct and Responsibilities

As a user of CombineWork, you agree to conduct yourself in a professional and ethical manner. You must not:

  • Violate any applicable laws, regulations, or third-party rights
  • Provide false, misleading, or fraudulent information
  • Engage in harassment, discrimination, or abusive behavior toward other users
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Use our platform for illegal activities or to distribute harmful content
  • Interfere with the proper functioning of our Service or attempt to manipulate our systems
  • Circumvent any security measures or attempt to reverse engineer our platform
  • Use automated tools or bots to access our Service without our express permission

We reserve the right to investigate and take appropriate action against users who violate these terms, including account suspension or termination.

5. User Obligations and Responsibilities

As a user of our platform, you agree to:

  • Accurate Information: Provide truthful and accurate information in your profile and communications
  • Respectful Behavior: Treat other users with respect and professionalism
  • Compliance: Follow all applicable laws and platform policies
  • Security: Maintain the security of your account and report any suspicious activity
  • Content Standards: Ensure all content you upload or share complies with our guidelines
  • Communication: Use appropriate language and maintain professional communication
  • Privacy: Respect the privacy and rights of other users
  • Platform Integrity: Help maintain the quality and integrity of our platform

6. Content and User-Generated Material

When using our platform, you may upload, post, or share content. You agree to:

  • Ownership: Ensure you have the rights to any content you upload or share
  • Appropriate Content: Only share content that is appropriate and complies with our guidelines
  • No Harmful Content: Not upload content that is harmful, offensive, or violates others' rights
  • License Grant: Grant us a limited license to use your content for platform operation
  • Removal Rights: Understand that we may remove content that violates our policies
  • Third-Party Content: Respect intellectual property rights of third parties

7. Payment and Financial Terms

If our platform includes payment features, the following terms apply:

  • Payment Processing: All payments are processed through secure payment systems
  • Service Fees: Any fees are clearly disclosed before transactions
  • Refund Policy: Refunds are processed according to our published policies
  • Tax Obligations: Users are responsible for their own tax obligations
  • Currency: All transactions are processed in the specified currency
  • Dispute Handling: Payment disputes are handled through our resolution process

8. Intellectual Property Rights

Intellectual property rights are protected under these terms:

  • Platform Ownership: CombineWork retains all rights to our platform and intellectual property
  • User Content: Users retain ownership of their original content
  • License Grant: You grant us a limited license to use your content for platform operation
  • Prohibited Use: You may not use our intellectual property without permission
  • Infringement Claims: We respect intellectual property rights and respond to valid claims

9. Dispute Resolution

We provide a structured process for resolving disputes:

  • Direct Resolution: Users are encouraged to resolve issues through direct communication
  • Platform Support: Our support team can assist with dispute resolution
  • Evidence Review: We review relevant evidence and communications
  • Fair Resolution: Decisions are made based on platform policies and fair practices
  • Appeal Process: Users may appeal decisions through our formal process
  • Legal Action: Legal action should only be considered as a last resort

10. Limitation of Liability and Disclaimers

CombineWork's liability is limited as follows:

  • Service Availability: We strive to maintain service availability but do not guarantee uninterrupted access
  • User Disputes: We are not responsible for disputes between users or the quality of work performed
  • Third-Party Services: We are not liable for issues arising from third-party services or integrations
  • Data Loss: Users are responsible for backing up their data and content
  • Maximum Liability: Our total liability is limited to the amount paid for our services in the 12 months preceding the claim
  • Excluded Damages: We are not liable for indirect, incidental, consequential, or punitive damages
  • Force Majeure: We are not liable for delays or failures due to circumstances beyond our control

11. Account Termination and Suspension

Accounts may be terminated or suspended under the following circumstances:

  • Policy Violations: Violation of these Terms of Service or our Community Guidelines
  • Fraudulent Activity: Engaging in fraudulent, deceptive, or harmful activities
  • User Complaints: Repeated complaints from other users about unprofessional behavior
  • Payment Issues: Failure to pay outstanding amounts or repeated payment problems
  • Legal Requirements: Compliance with legal requirements or court orders
  • Platform Security: Actions that compromise platform security or integrity
  • Discretionary Action: At our discretion for any other reason that affects platform quality

Upon termination, you will lose access to your account and any remaining funds will be processed according to our policies.

12. Changes to Terms and Platform

We may update these Terms and our platform from time to time:

  • Notification: Changes will be posted on this page with updated dates
  • Continued Use: Continued use of our Service constitutes acceptance of new terms
  • Material Changes: Significant changes will be communicated via email or platform notifications
  • Opt-Out Option: You may terminate your account if you disagree with material changes
  • Feature Updates: We may add, modify, or discontinue features with appropriate notice
  • Pricing Changes: Fee structure changes will be communicated 30 days in advance

13. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from these Terms or your use of our Service will be resolved in the courts of Taguig City, Metro Manila, Philippines.

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

14. Contact Information and Support

If you have any questions about these Terms of Service or need assistance, please contact us through our support channels: